Plan brief.
Scope, assumptions, risks, prerequisites, rollback notes, and open questions. Drafted from the story and ready for human review.
ScopeRisksPrerequisitesRollbackOpen questions
Now in launch. Built for ServiceNow delivery work.Built for ServiceNow delivery
Plans, steps, tests, and docs for every ServiceNow story.
GlideForge turns rough story inputs into structured plans, implementation steps, editable test packs, AI review notes, and handover documentation, workspace by workspace.
Open email signupAI-assisted deliveryWorkspace-scoped delivery
glideforge.app/workspaces/acme/stories/GF-2048
Acme WorkspaceConfidence: Medium-highRisk: Medium
Story GF-2048
Escalate high-priority customer cases when SLA is at risk
OverviewPlanStepsTest StepsReferencesDocumentation
Implementation steps
1Review ready
Confirm build anchors
Select update set, application scope, and release assumptions before drafting configuration changes.
2Review ready
Create the SLA at-risk trigger
Describe the Flow Designer record trigger and once-per-case guardrails for the delivery team.
3Review ready
Add validation evidence
Generate test rows from the acceptance criteria and keep them editable for review.
What you ship
Four artifacts, one story.
Every story moves through the same delivery surface, so plans, steps, tests, and docs stay grounded in the same context.
Implementation steps
Ordered build actions with risk, confidence, and ServiceNow-aware delivery detail.
Test steps
Editable validation rows that can be exported for delivery evidence.
Documentation
Customer-ready handover notes generated after the implementation path is clear. TXT, DOCX, XLSX exports per package.
TXTDOCXXLSXCSV
Customer workspaces
One context per customer. Zero bleed across engagements.
Each workspace holds its own stories, optional sprints, notes, references, generated documents, and AI runs. Switch between engagements without leaking assumptions across work.
Workspace-specific accent and metadata
Sprint and project grouping
References and notes available to story AI
Active workspaces
Acme Workspace
CSM stories, release notes, sprint backlog
Internal Practice
Reusable patterns and personal development notes
Field Service Rollout
Customer context, references, and documentation
Story workflow
From rough input to reviewable delivery artifacts.
Structured, workspace-aware, focused on the work a ServiceNow consultant actually needs to ship.
01
Capture the story
Add the story, acceptance criteria, workspace, release context, notes, and planning references.
02
Generate and review
Use AI actions to draft the plan, steps, tests, review notes, and documentation.
03
Refine delivery evidence
Edit outputs, track AI runs, export validation rows, and keep story work inside the right workspace.
Grounded story assistance
Plan review, clarification, and generation stay tied to story inputs.
Story AI
Review this plan for missing SLA guardrails and suggest validation steps using the acceptance criteria.
StoryNotesReferencesReleaseAcceptance criteria
Evidence stays visible
AI run ledgers, references, notes, and exports are part of the workspace.
AI runs
Status, timing, and token usage for generated work.
References
Saved source links with notes for planning context.
Exports
TXT, CSV, DOCX, and XLSX availability based on package.
Pricing
Built for solo builders. Priced like it.
Same Free, Developer, and Consultant packages as the application billing catalog. No seats, no quotes.
Free
£0/month
- 5 credits/month
- 1 customer workspace
- 3 active stories
- CSV and TXT exports
- Standard AI actions
- Community launch support
Developer
Most popular£29/month
- 100 credits/month
- 5 customer workspaces
- Unlimited active stories
- DOCX and XLSX exports
- Deep Thought mode
- Standard support
Consultant
£89/month
- 350 credits/month
- Unlimited customer workspaces
- Unlimited active stories
- DOCX and XLSX exports
- Deep Thought mode
- Priority package
FAQ
Clear claims. No invented proof.
GlideForge markets what exists today and leaves room for deeper integrations later.
Is GlideForge connected to ServiceNow in the MVP?
No. The MVP is a delivery workspace for planning, structured AI assistance, validation packs, references, notes, and documentation. It does not write back to ServiceNow.
What does the AI use as context?
GlideForge uses the story, acceptance criteria, active workspace, release field, notes, saved references, and standard ServiceNow product knowledge. Customer-specific facts should be added by the user.
Can teams keep different customers separate?
Yes. Customer workspaces isolate stories, optional sprints, notes, references, generated documents, and workspace metadata so delivery context stays scoped.
Can I start without a paid package?
Yes. The Free package includes launch credits, one customer workspace, active story limits, and basic exports. Paid packages add more credits and delivery features.
Free to start
Start with one story.
Create a free account, add a workspace, and turn a rough ServiceNow ask into a reviewable delivery path.